What Is Intelligent Document Processing & How Does It Work

In today’s digital age, businesses face an overwhelming volume of documents that demand rapid and precise processing. Traditional manual document processing methods are time-consuming and error-prone, leading to inefficiencies and higher operational costs. Intelligent Document Processing (IDP) offers a revolutionary solution, transforming document management by making it faster, more accurate, and highly efficient. In this article, you will learn what Intelligent Document Processing is, how it works, and what it can apply to.

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What Is Intelligent Document Processing

Intelligent Document Processing (IDP) leverages the power of artificial intelligence (AI) and machine learning (ML) to automate the extraction, processing, and analysis of data. It can process all types of data from any type of document (structured, semi-structured, or unstructured) for almost any process in any industry. Unlike traditional optical character recognition (OCR) systems that merely convert printed text into digital format, IDP understands the content and context of the documents, enabling the processing of unstructured data with high accuracy.

Frequently Asked Questions

Q1: What types of documents can IDP process?

A: IDP can process a wide range of documents, including structured, semi-structured, and unstructured formats. It supports PDFs, images, scanned documents, handwritten text, Word, PPT, Excel, HTML, XML, CSV files, etc. Examples include invoices, receipts, contracts, and more.

Q2: What’s the difference between IDP and OCR/data capture?

A: While OCR and data capture focus primarily on converting printed or handwritten text into machine-readable data, IDP goes several steps further. IDP incorporates AI and ML to understand the context, classify information, extract relevant data, and validate its accuracy. Essentially, OCR is a component of IDP, but IDP offers a comprehensive solution for document processing that includes interpretation and validation.

Q3: Is IDP the same as ChatGPT?

A: No, IDP and ChatGPT are not the same. ChatGPT is a conversational AI model that generates human-like text based on user input, while IDP is designed for processing documents by extracting and analyzing data, which can be used for LLM training, system automation, and more. In essence, an IDP solution can help build a ChatGPT-like model.

Q4: What’s the difference between intelligent document processing and automated document processing?

A: Automated document processing refers to the use of technology to automate the handling of documents. It typically involves predefined rules and templates for processing. Intelligent Document Processing, however, adds a layer of AI and ML, allowing the system to learn, adapt, and improve over time. IDP can handle unstructured data, understand context, and make decisions, whereas automated document processing is more rigid and rule-based.

How Does IDP Work

Technologies Used

To know how IDP technology works, it is basic to understand the technology behind it. Intelligent document processing is designed with:

  • AI and Machine Learning. AI and Machine Learning are at the core of Intelligent Document Processing. These technologies enable the system to learn from vast amounts of data, recognize patterns, and make intelligent decisions.
  • Natural Language Processing (NLP). NLP allows the system to understand and interpret human language, making it possible to process unstructured text found in documents. This is particularly useful in Entity Recognition such as names, dates, addresses, and monetary values from contracts or legal documents, Sentiment Analysis, Contextual Understanding, etc.
  • Optical Character Recognition (OCR). OCR is used to convert different types of documents, such as scanned paper documents or PDFs, into editable and searchable data, significantly improving the efficiency and accuracy of document processing tasks.

Processing Flow

What is the process of intelligent document processing? When a user imports a file, it starts processing from:

  • Pre-Processing: Prepare the documents for processing, including tasks such as de-skewing, de-noising, rotation correction, binarization, and enhancement.
  • Identify and Classify: Automatically identify document layout and structure, and classify text, images, tables, forms, charts, and so on.
  • Extract Data: Recognize and capture properties of text objects (headers, footers, paragraphs, fonts, styles). Meanwhile, utilize Named Entity Recognition (NER) to identify key information and Relation Extraction to understand and preserve context and relationships.
  • Validate Data: Validate extracted data for accuracy and completeness using Rule-Based Checks, Cross-Referencing, Error Detection, and so forth.
  • Semantic Retrieval and Abstract: Retrieve relevant information and generate summaries or abstracts if necessary, ensuring meaningful data representation and quick understanding.

Where IDP Can Be Applied

Intelligent document processing technology streamlines the process of structuring unstructured data, catering to various downstream tasks. It not only accelerates data extraction but also enables enterprises to simplify workflows and enhance efficiency. Below, we highlight IDP’s applications across diverse industries.

  1. NLP/ LLMs/ RPA
    IDP is developed on the basis of AI technology. In turn, it processes unstructured documents to provide structured and usable data for Natural Language Processing, Large Language Model training, and Robotic Process Automation. IDP enables enterprises to batch process documents, enhancing processing speed and reducing labor costs. The high-quality data supports AI in generating precise industry analysis reports, aiding business development.

  2. CRM/ EHR/ OA/ ERP
    IDP solution allows it to be integrated with business systems, such as CRM, EHR, ERP, etc. As a result, it can automate the extraction of customer or patient information from emails, invoices, purchase orders, scanned forms, doctor’s notes, prescriptions, and lab results, and directly input that data into the system, saving time and reducing errors.

By integrating IDP with a CRM system like Salesforce, businesses can efficiently analyze and categorize incoming communications and accurately qualify leads from various sources, laying the groundwork for effective customer outreach. Additionally, IDP enhances contract management by extracting key terms and dates from contracts, ensuring timely follow-ups and renewals.

How to Choose the Suitable IDP Solution

To digitize and automate document processing using an IDP solution, it is essential for enterprises to make the right choice. Here are a few key considerations:

  1. Identifying business needs and goals: Understand your specific requirements and what you aim to achieve with IDP. Do you need domain-specific solutions? How many documents do you need to process? What types are they? Are they multilingual data? Do you need to integrate with your existing system?

  2. Evaluating IDP features and capabilities: Look for features such as scalability, integration, and customization.

Scalability: Ensure the solution can handle both your current and projected document processing volumes. If you plan to scale your operations, the IDP should be capable of growing with your needs.
Integration with Existing Systems: The IDP solution should seamlessly integrate with your current software and workflows, such as CRM, ERP, or other enterprise systems, to avoid disruptions and enhance efficiency.
Customization Options: Look for a solution that offers flexible customization to adapt to your unique business processes. This may include custom workflows, user-defined templates, or specific industry requirements.

  1. Comparing different IDP providers: Research and compare various IDP solutions available in the market. Seek case studies or testimonials from businesses with similar needs. Consider experimenting with trial versions or demos to assess usability and effectiveness.

  2. Considering cost and ROI: Evaluate the cost of implementation and the return on investment to ensure it aligns with your budget and business goals. Estimate the potential savings and benefits, such as time reduction in document processing, error reduction, and improved efficiency. This detailed analysis will allow you to compare these benefits to the initial and ongoing costs, ensuring that the chosen IDP solution meets your financial and operational objectives.

What Are the Advantages of ComIDP

ComIDP is at the forefront of Intelligent Document Processing solutions. Leveraging the advanced data extraction capabilities of ComPDFKit, our R&D team has crafted a comprehensive data processing solution tailored for various industries. This makes ComIDP the premier choice for enterprises seeking to digitize their workflows.

  1. Our advanced document processing solution offers three model options: a generic model for common files, an industry-specific model for specialized documents, and a customizable model for highly detailed requirements.

  2. Beyond just PDFs, ComIDP supports an extensive range of data types—structured, semi-structured, and unstructured—including images, scanned documents, and handwritten text. This ensures robust applicability for diverse data sources.

  3. Harnessing the power of both CPU and GPU, our solution accelerates the processing of large-scale datasets. This capability can handle up to 1 million pages within an hour, significantly boosting productivity.

  4. Our patented table recognition technology algorithm excels at restoring original table structures, even for borderless tables. This ensures data integrity and accuracy.

  5. ComIDP meticulously analyzes document layouts, classifying text, images, tables, charts, and other elements. This precise classification facilitates more effective and targeted data processing.

  6. Enhance data comprehension by identifying and extracting contextual relationships with Entity Recognition, Relation Extraction, and Semantic Retrieval, resulting in more insightful and actionable outcomes.

  7. Our data validation process involves detecting and cleaning data through cross-document matching, rule checks, AI-based technology, etc. This multifaceted approach ensures high data quality and reliability.

  8. Seamlessly integrate with downstream systems to automate business workflows, particularly benefiting sectors like finance by significantly improving efficiency and reducing manual effort.

  9. Deployment flexibility is another key feature, offering choices such as on-premises installation, offline SDK, or online API. This allows you to select the deployment method that best suits your operational needs.

The Bottom Line

In conclusion, Intelligent Document Processing (IDP) stands out as a pivotal technological advancement in resolving the challenges in document digitization. By leveraging advanced AI, NLP, and OCR technologies, IDP not only automates the extraction and validation of data but also enhances the accuracy and efficiency of document processing.

IDP streamlines business processes by seamlessly integrating with existing business platforms, including CRM, EHR, and ERP systems. It provides an ultimate solution for organizations aiming to improve document management, minimize manual errors, and boost operational efficiency. Furthermore, IDP facilitates data-driven decision-making, enabling businesses to respond swiftly and effectively to market changes. Its ability to scale and adapt to various industries makes it an indispensable tool in today’s competitive business landscape, ensuring that organizations remain agile and informed.


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